Mon–Fri 8am–7pm · Sat 8am–1pm robert@felixappliancerepair.net
Text us: 480-406-7487 1,000+ 5-Star Reviews

Ten Questions to Ask Before Buying a New AC in Arizona

Print this list, hand it to every contractor who quotes you, and watch how they answer. Good companies love these questions. The other kind changes the subject.

480-406-7487

An AC replacement in Arizona is a five figure decision you will live with for fifteen years, through roughly 45,000 hours of desert runtime. The equipment brand matters less than most people think; the sizing, the installation quality, and the company behind it matter far more. These ten questions surface all three.

About the Sizing

  • One: Will you perform a load calculation on my house? The right answer involves measuring your home, not reading the old unit’s label. Oversized systems short cycle and dehumidify poorly forever.
  • Two: What will you do about my ducts? A new system on leaky ducts throws away the efficiency you just bought. Sealing should at least be evaluated.
  • Three: Heat pump or AC with furnace, and why for my house? There is a right answer for your setup; see our comparison and expect the contractor to reason, not recite.

About the Money

  • Four: What efficiency tier pays off at my runtime? The honest math is in our SEER guide; beware anyone selling the top tier to every house.
  • Five: Is the quote itemized? Equipment, labor, permits, disposal, any duct or electrical work, all visible.
  • Six: What financing exists? Reasonable monthly payments through partners like GoodLeap beat draining savings in the hottest month.
  • Seven: What do the warranties actually cover? Parts and labor are different warranties with different lengths. Get both in writing, and ask what registration steps keep them valid.

About the Company

  • Eight: Are you licensed, bonded, and insured, and what is your ROC number? Ours are on every page of this site and on the van.
  • Nine: Who services what you sell? The installer who answers their own phone in July is worth real money.
  • Ten: What do your reviews say about installs specifically? Read the ones that mention sizing, cleanup, and follow up visits.

Want our answers to all ten for your house? Start with the instant estimator for a ballpark, then call 480-406-7487. We quote it straight, and we are still here after the install.

Keep Reading

Over 1,000 five-star reviews

See What Your Neighbors Think

★★★★★
“My technician was great! Very knowledgeable and was able to repair my fridge without ordering any parts. He took his time, and cleaned up very well as he left! He also wore his own shoe covers inside my home without me having to ask! I'll definitely use them again in the future! 5 stars!”
Amberli N.
★★★★★
“Tyler has done an excellent job with servicing our two homes. He is reliable and trustworthy. He takes his time with explaining issues and provides options to resolve them. I highly would recommend Tyler and Felix Appliance Heating and Air to all of my friends and family!”
Richard D.
★★★★★
“Mike texted before his arrival. Was neat, clean and professionally dressed for repairing our Maytag refrigerator which was not cooling at all. He troubleshot, removed and replaced the factory authorized part, and checked to ensure the repair worked. All completed in less than 45 minutes but not rushed.”
Karen W.

Need Service Today?

Flexible scheduling with 2-hour arrival windows. Free service call with repair. 1-year parts & labor warranty.

480-406-7487
Call Text